The Terms of Sale contains the legal terms and conditions under which the Company " BabiesMoments" in your territory sell any of the products listed on this online platform. These Terms & conditions are subject to change at anytime without notice, please check them before making a new order. IF any concerns, please contact us.

YOUR ORDER AND PAYMENT

By placing an order through our Website / Application, you are confirming that you are in an agreement to enter into a contract with us for the purchase of those products at the displayed prices at the order's date and time. The product's prices are subject to change. Such as having a promotional codes/Sales or when it is incorrectly priced. In case of pricing incorrectly, you will be contacted for your instructions before we deliver your order. The price is exclusive of any value added tax, if applicable (i.e. VAT or GST or other similar taxes or charges) applicable under the prevailing law.

An order is placed , after confirming the order and checking out. During the checkout process, you will be asked to complete your payment details. By providing your personal and payment information, this means we have the authority to share such information with relevant third parties such as payment processing providers and delivery companies. All fields that are mandatory must be completed. We will then send you an email confirming receipt, the details of your order and the delivery costs/ shipping costs which will be added to the purchase price (if applicable).

Please note that neither completion of the online checkout process nor our confirmatory email constitute our acceptance of your order. Our acceptance of your order will take place only upon delivery to you subject to full payment having been received. You can review the orders you have placed and their current status at any time by visiting our Website/ APP and clicking on “Log In” at the top of the page then select “Track Your Order”.

If we cannot supply you with the Products you ordered for whatever reason, we will not process your order and will inform you of this. This might be because a Product is out of stock or because we have identified an error in the price of the Product. If you have already paid for the Products we will provide you with a full refund as soon as reasonably possible to the card that you used for payment.

DELIVERY

We can only process orders for delivery within countries in which we are permitted to sell the Products. The Products will be delivered to the selected address.

please note that delivery charges and timescales vary depending on the type of Products ordered, the service you select and the delivery address.

We will try our best to deliver the Products to the selected address as soon as possible.

If we are unable to meet our estimated delivery date, we will contact you as soon as we can with a revised estimated date. We will inform you when the order is ready to be delivered to your address, as the case may be.

All risk in the Products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.

Occasionally, the supply of your Products may be delayed or prevented for reasons beyond our control (e.g. material shortages, import delays or higher than anticipated demand). Where this is the case, we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.

Refund & Exchange Policy

At BabiesMoments, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a refund or exchange within 14 days of purchase, subject to the terms and conditions below.

Refunds

We will provide a full refund for any item purchased from BabiesMoments that is returned in its original condition within 14 days of purchase. The refund will be credited back to the original payment method used to make the purchase.

Exchanges

We will exchange any item purchased from BabiesMoments for another item of equal value within 14 days of purchase, subject to availability. The item being exchanged must be returned in its original condition.

Exceptions

The following items are not eligible for refund or exchange:

- Items that have been used, worn, or damaged

- Items that have been customized or made-to-order

- Digital products or services

- Gift cards

How to Request a Refund or Exchange

To request a refund or exchange, please contact our customer service team at 95595296 . Please provide your order number, the item(s) you would like to return or exchange, and the reason for the return or exchange.

Shipping

The cost of shipping for returned items is the responsibility of the customer & will not be refunded if any refund or exchange is placed & accepted.

Mambo Baby Neck float - Water proof Lady Bug ( 0 - 12 months ) - Pink